- LGBTQ+ inclusive
- Client-centred focus
- Focus on sleep and rest
About Lucy
Lucy Palmer is a counsellor based in Scotland with three years of practice and a BACP registration. She welcomes people who are feeling overwhelmed and offers a calm, non-judgemental space to talk. Lucy emphasises a person-centred approach and an LGBTQ+ inclusive stance in her work.
She aims to help people reconnect with their own strengths. That might mean talking through anxiety, sleep struggles, grief, identity questions, or problems at work or in relationships. Sessions are built around the individual rather than a preset plan.
Lucy trained to a Higher National Diploma level in counselling and has experience as a listening service volunteer and an online peer supporter. That background feeds into a practical way of working that values steady listening and simple reflections.
Her approach draws on client-centred principles alongside ideas from humanistic, cognitive-behavioural and psychodynamic thinking. The relationship between counsellor and person is central to sessions and guides how tools are chosen and adapted.
People who get in touch can expect a warm tone, clear attention to what matters most to them, and a focus on small, manageable steps. Lucy notes that she offers live sessions and encourages prospective clients to check session timing and format before booking.
How client-centred work translates to online therapy
Client-Centred Therapy is about placing the person's experience at the heart of the session. The counsellor listens closely, reflects what is said and follows the person's pace. This approach can help with issues like anxiety, low mood, identity questions and sleep difficulties by building understanding and trust.Lucy also draws on humanistic and cognitive-behavioural ideas when helpful. Humanistic ideas emphasise personal meaning and individual strengths, which can help someone reconnect with what matters. Cognitive-behavioural concepts offer straightforward techniques to manage thoughts and routines that affect rest and sleep.
Finding the right approach is a shared task. The therapist will work with the person to choose methods that match their needs, goals and preferences and will adjust them over time. That collaborative stance helps make practical changes feel relevant and achievable.
The biography lists live sessions by video call, telephone and messaging, so check the current options before booking to confirm formats and times. Online sessions can make it easier to fit counselling into a busy day, allow shorter check-ins, and remove travel time, helping people sustain regular appointments while balancing work, family and rest.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Credentials
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does Lucy help with?
She works with stress, anxiety, depression and relationship difficulties, plus areas such as sleep and rest, self-esteem, grief and addictions.
How would you describe her therapeutic style?
She uses a client-centred approach that places the person and their goals at the centre of sessions, with practical input drawn from other counselling ideas as needed.
What is her background and experience?
Lucy has three years of counselling experience and has worked as a listening service volunteer and online peer supporter.
What professional credentials and location are listed?
She holds a BACP registration and is based in the United Kingdom, practising from Scotland.
Which languages are supported and can international clients join?
Sessions are offered in English and she is not currently accepting international clients.
What session formats does she offer?
The biography states she offers live sessions by video call, telephone and messaging, and notes these take place on Tuesdays; confirm current session options before booking.
How are sessions charged or paid for?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin if I want to work with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's stated availability.