- Client-centred approach
- Practical solutions
- Telephone and video
About Lucy
Lucy Caplan is a counsellor with 17 years' experience. She works with common life struggles such as stress, anxiety, depression, bereavement, relationship and family issues, eating and sleeping difficulties, addiction, and parenting strain. Lucy is a member of the BACP, the British Association for Counselling and Psychotherapy, and she uses that experience to help people take practical steps forward.
She trained as an integrative counsellor and mixes approaches to match each person's needs. In simple terms this means she draws on different ways of working rather than using just one method. Her style is client-centred - she focuses on the issues the client wants to work on - and also keeps a solution-focused outlook to help with practical change.
Lucy offers both short-term and longer-term support. Sessions can be arranged as time-limited courses or ongoing therapy depending on what someone needs. She is warm and non-judgemental in her manner and aims to create a comfortable space for people to talk through difficult experiences.
She is experienced with trauma, domestic violence, addictions, grief and workplace concerns, among other issues. Lucy also supports people facing caregiver stress, financial worries, smoking or vaping cessation, and feelings of isolation.
Sessions are available by telephone or video calls so people can fit counselling around daily life. International clients may be accepted, and practical arrangements are agreed when booking.
How Lucy adapts therapy for online sessions
Client-Centred Therapy places the client's own goals and experience at the heart of the work. The counsellor listens without judgement and helps people choose what to focus on, which works well for issues like sleep trouble and stress.Cognitive Behavioural Therapy, or CBT, looks at links between thoughts, feelings and actions. It uses practical exercises and small experiments to change unhelpful patterns and can help with anxiety, low mood and sleep difficulties.
Finding the right approach is part of the therapeutic process. Lucy will discuss goals and preferences and adapt methods over time so the work fits the person's needs. This is a collaborative process where the therapist and client choose what helps most.
Online sessions can make it easier to fit therapy into a busy week. Video and telephone calls let people join from home, work breaks or while travelling, and they can reduce travel time. If you need to check which formats are currently offered, confirm session options before booking so arrangements match your routine.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
17+ years
Credentials
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does Lucy help with?
She supports people with stress, anxiety, depression, grief, relationship and family concerns, eating and sleeping problems, addictions, parenting strain and related life changes.
How would you describe her therapeutic style?
Her work is client-centred and solution-focused. She combines different methods to match what each person needs.
How long has she been practising?
Lucy has been practising for 17 years and has worked across a wide range of counselling issues since qualifying in 2007.
What professional credentials does she hold and where is she based?
She is a registered member of the BACP, the British Association for Counselling and Psychotherapy, and practises from the United Kingdom.
Can I have sessions in another language or from overseas?
Sessions are offered in English and international clients are accepted; practical arrangements are agreed when booking.
What session formats are offered?
Therapy is available by telephone or video calls. Confirm current session options when you book to ensure they suit your needs.
How are sessions charged?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I start working with Lucy?
Select the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.